Refund policy

At 494MRKT, every item is carefully inspected and packed before it leaves our hands. Due to the limited nature of our releases and the type of products we offer, all sales are final.

Final Sale

All purchases made through 494MRKT are final sale.

We do not accept returns, exchanges, or offer refunds for:

Change of mind

Incorrect size or color selected by the customer

Accidental purchases

Buyer preference

Normal wear and tear

Minor variations in handcrafted or artist-made products

Please review your order carefully before completing your purchase.

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Incorrect or Damaged Orders

If we made a mistake with your order, we want to make it right.

If you receive:

The wrong item,

A missing item

please contact us within 7 days of the delivery date.

To help us resolve the issue as quickly as possible, please include:

Your order number

Photos of the item(s) received

Photos of the packaging (if applicable)

A brief description of the issue

Once reviewed, we will work diligently to provide an appropriate resolution, which may include sending a replacement item, replacing the missing item, or another solution at our sole discretion.

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Order Changes & Cancellations

Because orders begin processing quickly, we cannot guarantee cancellations or changes after an order has been placed.

If you need assistance, please contact us as soon as possible, and we will do our best to accommodate your request before your order ships.

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Contact Us

If you experience an issue with your order or have any questions regarding this policy, please contact us at:

494mrkt@gmail.com

We value every customer and are committed to providing the best experience possible. While all sales are final, if an issue is the result of our error, we’ll work promptly and fairly to make it right.